Just wondered what experiences anybody had endured when contacting VX Customer Services.
I only mention this as the last timeI contacted them about 2 weeks ago,I was spoken at by somebody who quite clearly thought it should be a one way conversation from her to me.
The information she gave me was quite clearly wrong but on the very rare occasion that I could make a contribution to the conversation there was a positive attempt to shoot me down in flames.
Icould only assume that the person at the other end had perfected the art of breathing through her ears in order not to pause speech to take a breath.
Ifound her attitude to be arrogant and bordered on being offensive to the point thatI just put the phone down, not wishing to listen to these ramblings.
I found it very strange whenI got an email a couple of days later telling that she hadNOT given me the correct information and she blamed the warranty department. It appears that the warranty department are somewhat lacking as well
Edited by: piddy
I only mention this as the last timeI contacted them about 2 weeks ago,I was spoken at by somebody who quite clearly thought it should be a one way conversation from her to me.
The information she gave me was quite clearly wrong but on the very rare occasion that I could make a contribution to the conversation there was a positive attempt to shoot me down in flames.
Icould only assume that the person at the other end had perfected the art of breathing through her ears in order not to pause speech to take a breath.
Ifound her attitude to be arrogant and bordered on being offensive to the point thatI just put the phone down, not wishing to listen to these ramblings.
I found it very strange whenI got an email a couple of days later telling that she hadNOT given me the correct information and she blamed the warranty department. It appears that the warranty department are somewhat lacking as well
Edited by: piddy