Collected my Antara from the dealers this morning after they had it for 3 days,this was the 2nd attempt to fix my 2 warranty concerns, there 1st attempt which again took 3 days was a joke, they fitted a new door seal which was not needed, it only wanted the drivers door frame cover replacing(which was broken from day one). Which they did but of the 4 retaining screws only one was tightened correctly one had a 4mm gap one had a washer on it ( not standard) and another was loose. The dashboard noise that was evident to my children in the rear seats had been attempted to be repaired but within 300 yards of leaving the dealers after there 1st attempt I turned round and booked it in again. The 2nd visit I took a 'trained technician' with me who heard the noise and the manager acknowledged the poor repair on the door frame cover, so I had a Corsa for three days . I collected the car this morning drove 10 yards in there car park only to here the dreaded noise. I stopped went back in and pointed out that the noise was still very apparent, I was told to live with it until they had 'sought' permission from Vauxhall to remove the I.P.I was not happy, by the time I got home I had decided to tackle the problem myself, after 3 hours having removed the I.P lower panel, steering cowl, meter hood and assembly the noise was still there ! Then it became clear the I.P. was rubbing against the bottom of the front windscreen!! I packed it out with cardboard and bliss the noise has gone.
So I love the car again, the dealer useless, the warranty is only as good as the 'factory trained technician'. They had repaired the door frame cover properly at the 2nd attempt, but I have a good knowledge of cars but what about the many customers that don't?
So I love the car again, the dealer useless, the warranty is only as good as the 'factory trained technician'. They had repaired the door frame cover properly at the 2nd attempt, but I have a good knowledge of cars but what about the many customers that don't?