I take it you will never buy of off Arnold Shark again it's been a long time since I have due to them being crapeGriffin said:I've had water leaking into the boot area through the vents on the O/S and N/S. Arnold shark couldn't find where it was coming from. After lots of investigation by myself I've found that It only happens when I use the rear washer. Took it back again and pointed this out. They had the car for another full day and said it was now repaired. (Small hole in washer hose above the brake light). Two days later and it was still leaking so back to the dealer again. This time they had the car for 2 days but have now found the problem. The full headlinig has been removed to reveal a split in the washer hose above passenger front seat.
Now for the good bit. The parts are not available for 10 days as they need to come from Germany so my car would be off the road. They offered me a chevrolet matiz as a courtesy car which I refused. After a bit of discussing I got them to rebuild the car unfixed. I will return the car for a third time once the parts arrive. Not a happy bunny but I need to give them chance to fix it properly. Third time lucky
Write to Sir Arnold asking why his garage where unable to fix it the first time as they were given plenty opportunity, explain how much this has inconvenienced you in regards to times and money and you want compensation for this due to the incompetence of the garage. I done this with a pergeuot 807 I had purchased as I had went to collect it ( it was a ex demo ) got there and they tried to hid the fact that it had a bloody big scratch along the side panel they parked that side against the wall, they had to re-spray it give me a courtesy car until ready, then I had the car for 3 weeks and then exhaust started to blow I went my nut at them, ended up they replaced a hole system at the garage of my choice and a letter for a free service for the following year and refunded my road tax as well, I will find out the address for you.