Thank you Erik. Where is the PM featured? Search option now shows, but what is 'VB
To find your PMs you can click on the drop down menu under 'Your Notifications' at the top of the page. If you have any new messages, it will be highlighted here.
Is this site managed from abroad? Prior to log-in I noticed that the posts in the RH panel were timed at very strange hours. After log-in they reverted to UK time. Just interested.
Yes, we are located in Toronto, Canada. The time difference between us is about 5 hours, so if we don't answer right away, it might be that we haven't yet received your message, depending on what time you send it!
The PM isn't working for me. I sent one to Admin yesterday and sent another one again today but so far no sign of the messages even being sent in my folder nor any reply received.
I've just responded to your PM Victor. It's working fine, it's just that it's the weekend and we don't have a lot of staff doing weekend coverage so it takes a little bit longer for weekend messages to be received. Apologies for the delay!
So, I know that a lot of you are not happy with the changes that have been made thus far, but they've been done to try to update the site and allow it to be more compatible with mobile technology. We know that there are a lot of things that are not working as they should right now, but migrating sites is a tricky procedure that almost always knocks a bunch of things out of place. Our tech team is trying their best to get everything back in working order in a timely fashion. We know that it can be frustrating, but we really hope you hang in there while we work to get all the kinks ironed out. Please continue to report any issues here so that we can alert our techs.